Privacy policy

How we collect, use and look after the information you share with us.

Overview

This privacy policy explains how GroundGraze Ltd. collects and uses personal information when you visit our website, make an enquiry, work with us or otherwise contact our team. We are committed to handling your information carefully and in line with applicable data protection law.

Information we collect

We may collect your name, job title, company name, email address, telephone number and the details you provide in an enquiry. If you work with us, we may also hold information needed to manage our services, contracts and day-to-day communication. When you use our website, we may collect limited technical information such as your IP address, browser type, device information and pages visited.

How we use your information

We use personal information to respond to enquiries, arrange meetings, provide and improve our services, manage customer relationships, administer our website and meet legal or regulatory obligations. We only use your information where we have a lawful basis to do so, including your consent, our legitimate business interests or the need to perform a contract.

Marketing and communications

If you ask to hear from us, we may send you relevant information about GroundGraze, our services and industry updates. You can opt out of marketing communications at any time by following the unsubscribe link in an email or contacting us through our contact page.

Sharing your information

We do not sell personal information. We may share information with trusted service providers who support our website, communications, IT systems or professional services. These providers are only permitted to use your information to provide services to us or where the law requires it.

Cookies and website analytics

Our website uses cookies and similar technologies to keep the site working, understand how it is used and improve performance. You can manage cookies through your browser settings. Please see our Cookies page for more information.

Keeping your information secure

We use appropriate technical and organisational measures to protect personal information from loss, misuse, unauthorised access, alteration or disclosure. No online service can be completely secure, but we take reasonable steps to safeguard the information we hold.

How long we keep information

We keep personal information only for as long as necessary for the purposes set out in this policy, including to meet legal, accounting or reporting requirements. When information is no longer needed, we will securely delete or anonymise it.

Your rights

You may have rights to access, correct, delete or restrict the use of your personal information, and to object to certain processing. You may also have the right to receive a copy of information you have provided to us. To make a request, please contact us through our contact page.

Changes to this policy

We may update this privacy policy from time to time to reflect changes to our services, legal obligations or the way we handle information. The latest version will always be available on this page.

Last updated: 1 September 2026